1. Information We Collect

We may collect the following types of information as part of your care:

a. Personal Information

• Name and date of birth
• Home address, email, and phone number
• Emergency contact details
• Insurance and billing information

b. Health & Clinical Information (PHI)

• Medical and psychiatric history
• Current symptoms, concerns, and mental health status
• Diagnoses and treatment plans
• Medication history and prescriptions
• Clinical notes, assessments, and progress documentation

c. Website & Communication Data

• Information submitted through contact or intake forms
• Appointment requests or inquiries
• Basic technical data such as IP address and browser type, used only for security and site performance

2. How We Use Your Information

Your information is used to provide safe, high-quality mental and behavioral health services, including:

• Psychiatric evaluations, medication management, and therapeutic support
• Developing personalized, evidence-based treatment plans
• Coordinating care with other healthcare professionals (with consent where required)
• Scheduling, reminders, and administrative communication
• Insurance verification, billing, and payment processing
• Clinical quality improvement, safety, and compliance efforts
• Meeting legal, ethical, and regulatory obligations

Under the leadership of Lisney Murray, PMHNP-BC, we are especially experienced in supporting individuals with developmental disabilities, behavioral challenges, traumatic brain injuries, substance use concerns, and co-occurring psychiatric conditions.

3. How We Protect Your Information

We take privacy and security seriously and follow industry standards and applicable privacy laws to protect your information, including:

• Use of secure, password-protected electronic health record systems
• Role-based access so only authorized staff may view your information
• Encryption and security safeguards for electronic data
• Physical safeguards for any paper records
• Ongoing training for staff on privacy, confidentiality, and compliance

4. When Your Information May Be Shared

We do not sell your personal or health information.

We may share information only in the following situations:

• Treatment: To coordinate your care with other doctors, therapists, or healthcare providers involved in your treatment.
• Payment: To verify insurance coverage, process claims, or obtain payment for services.
• Healthcare operations: For quality improvement, supervision, training, and practice management.
• With your authorization: When you provide written permission to share information with a specific person or organization.
• When required by law: In limited situations such as court orders, mandatory reporting of abuse or neglect, or serious safety concerns (e.g., risk of harm to self or others).

5. Your Rights as a Patient

You have important rights regarding your information, including the right to:

• Request access to your health records
• Ask for corrections if you believe some information is inaccurate
• Request limits on how your information is used or shared, where permitted by law
• Request confidential communication Contact us